MainstreetGet more Google reviews
on autopilot.
Upload your customer list. We send each one a one-click text or email inviting a Google review — then track every new star as it lands. Also keeps you ranking in local search 24/7.
Detailed analysis of your business in 5 minutes. No signup, no card.
- #1Studio Smiles Charlotte4.9★★★★★(612)·412 Tryon St · 0.3 mi
“Beyond impeccable. The dentist took the time…”
- #2Dentist on Providence4.9★★★★★(392)·274 Providence Rd · 0.6 mi
“Great team, clean office, talented hygienist…”
- #3Charlotte Family Dental4.8★★★★★(184)·Your business · 0.4 mi
Reply cadence 1.8h · 4 posts/mo · climbing
Review generation
Turn happy customers into 5-star reviews — automatically.
Upload a spreadsheet of your past patients or customers. We send each one a personal note — email or SMS — with a one-tap link to your Google review page. No app, no login, no friction. Every click and every new star tracks back to the exact customer who left it.
Upload your list
Drag a CSV of past customers into the dashboard. Name + email or phone is all we need.
We reach out
Each customer gets a short, personal note from your business. Paced through the week — never spammy.
Stars roll in
Every new Google review gets attributed to the customer who wrote it. Watch conversion rate climb week over week.
Typical outcome, first 30 days
12% conversion is the median for local businesses in our vertical mix. Higher for professional services with strong existing relationships; lower for high-volume retail.
Works with your customer list
Import from wherever your customers already live.
Skip the export-import dance. Connect once, sync forever — or drop a CSV if you want a one-time push. Duplicates against past invites are skipped automatically.
CSV upload
UniversalDrag any spreadsheet with name + email or phone. Works with everything.
Square
Restaurants · Salons · RetailOne-click OAuth into your Square account. We pull every customer with an email or phone.
Open Dental
Dental practicesPull your patient list straight from Open Dental. Skips deleted + archived records.
Follow Up Boss
Real estateSync every lead from Follow Up Boss. We only invite clients who've closed a deal.
Coming next: Housecall Pro · Jobber · Toast
Request an integration →An agent that manages your rank all day.
We analyze your Google Map ranking every day, 24/7. When something changes we adjust immediately to keep you relevant.
This week’s rank check
Charlotte Family Dental · Charlotte, NC
You’re showing up #1 when people search “dentist near me” from anywhere near your office.
But 5 miles north, you drop to #12 — and Carolina Smiles Dental is winning that side of town by ranking #1 for “emergency dentist”.
Our plan for you this week
Publish a Google Post about your emergency dental care — the search Carolina Smiles is winning — to lift you on the north side of town.
Every new review answered in your voice.
We draft a reply within minutes of any new review — trained on your past responses, tuned to your tone. One-click send or edit first. Negative reviews always wait for your sign-off.
Marcus Reyes
Cleaning was quick and professional. Waited 25 min past my appointment time though — front desk could be tighter on scheduling.
Response from the owner
2h agoDrafted & approved via Mainstreet · published 2.1h after the review went live
Four posts a month, scheduled and shipped.
Updates, offers, and events written from what’s actually happening at your business. Approve, edit, or let them auto-publish — Google rewards the cadence either way.
Complimentary in-office whitening kit with your first cleaning + exam, through end of month.
Wake up with tooth pain? Call before noon and we’ll see you that afternoon. New patients welcome.
Voice tuned once. Respected on every reply.
Tone, signature, reading level, and the topics we’re not allowed to touch. Pricing, insurance, diagnoses — flagged before they ship.
Tune how we sound on your profile.
Tone
Learned from your last 47 published replies
Reply signature
Reading level
HIPAA guard
Off-limits topics
How Mainstreet compares
Same category, very different bill and workflow.
| Feature | Mainstreet | Podium | Birdeye | Agencies |
|---|---|---|---|---|
| Monthly price | $99 (Founding) | $399+ | $299+ | $500–2,000 |
| AI drafts replies in your voice | ✓ | manual | manual | human, slow |
| Auto-publishes to Google | ✓ (opt-in) | ✗ | ✗ | ✗ |
| Weekly Google Posts written for you | ✓ | ✗ | ✗ | sometimes |
| Map-pack rank tracked (5×5 grid) | ✓ daily | extra add-on | extra add-on | manual reports |
| Setup fee | $0 | $500+ | $500+ | $0–1,500 |
| Contract length | month-to-month | 12-mo minimum | 12-mo minimum | 3–12 mo |
| 30-day money-back | ✓ | ✗ | ✗ | rarely |
Competitor pricing pulled from public marketing pages as of 2026-07. Feature parity based on documented product capability, not sales-call claims.
Month-to-month. Cancel any time.
No setup fee. No contract. No surprises.
The whole product: hourly polling, auto-published replies, weekly Posts, voice tuning.
- ✓Hourly review polling
- ✓AI replies in your voice — auto-publish positive, escalate negative
- ✓Weekly Google Posts, drafted + published
- ✓Brand-voice tuning from your past replies
- ✓Map-pack rank tracking on 3 buyer keywords, checked every 24 hours across a 5×5 grid around your business
- ✓Monthly performance PDF
For operators running 2-3 locations. Everything in Starter plus multi-location tooling.
- ✓Everything in Starter, applied to every location
- ✓Up to 3 locations included (+$99/mo per extra)
- ✓Map-pack tracking for your top 3 competitors alongside yours
- ✓Custom keywords beyond the 3 vertical defaults
- ✓Quarterly strategy call
- ✓Priority escalation queue
Multi-location pricing on request. Reviews-only plan at $299/mo. Email for partner pricing.
Frequently asked
Why do reviews and Google Posts actually help me rank higher?
Google decides which three businesses show in the map pack using three signals: whether you match what someone searched, how close you are to them, and how trusted you look. Reviews and Posts are the two biggest levers you control on the trust side. Answering reviews quickly, in your own voice, tells Google you're an active business that cares — and the words in your replies feed the "match" signal. Weekly Posts do the same thing: they act like fresh content Google can read, keep your profile from going stale, and let you name the specific services you offer. Do both consistently and you climb.
How is this different from a VA or a marketing agency?
A VA copies and pastes the same five replies onto every review — none of them sound like you. An agency charges $3–5k/mo and has a junior do the same template work. We train on the replies you've already written, so the tone is yours, and we publish within hours instead of a week. Speed and authenticity are what Google rewards; template work loses on both.
Will my customers know an AI wrote the reply?
No. We learn your tone, your signature, and what you do and don't apologize for from replies you've already written. Owners on our Founding tier tell us they can't tell last month's AI drafts from the ones they wrote themselves. You can review every draft before it goes live — most owners turn that off by week two.
What happens with negative reviews?
Anything 3 stars or below is held. We draft a calm de-escalation reply and email it to you for approval. And for healthcare offices specifically: when a patient over-shares in their review (their diagnosis, insurance details, what treatment they had), a stricter prompt takes over so our reply never confirms they were your patient or repeats any medical detail — that's the HIPAA risk if you reply casually. Those reviews get flagged red for your eyes. Nothing gets published without your OK.
How fast do reviews actually get answered?
Median time from new review to published reply is 1.8 hours. Google's map-pack algorithm gives real weight to replies posted within 4 hours — which is exactly why agencies that batch reviews weekly can't move rank. We check for new reviews every hour and draft within minutes.
Can I try it before paying?
Yes. Our free audit runs the same rank check paying customers get. You get the PDF in about 5 minutes — where you rank on Google Maps across your city, which competitors are outranking you, and the specific fixes that move you up. No signup, no card.
Who's behind this?
An independent operator, not a venture-backed team. Emails get a same-day reply. If a draft we sent doesn't sound like you, tell me and your voice profile gets re-tuned that week.
Built and run by one operator.
I’m James. I built Mainstreet because I watched a family dental practice in Charlotte lose four bookings in a month to a competitor with worse care but a faster reply cadence. There’s no sales team here — emails come to me. If a draft we ship sounds off-voice, you tell me and the profile gets re-tuned the same week.
Reach me directly at hello@mainstreet.sh.
See exactly how many bookings you’re losing.
Our free audit runs the same map-pack analysis we run on paying clients. PDF in about 5 minutes, no card, no signup.
Founding 10 rate: $99/mo, Scale-tier features, locked 24 months. First 10 per metro.